Return & Refund Policy

At Healthfully Yours, we take pride in delivering fresh, high-quality food products. Due to the perishable nature of our products and to maintain the highest standards of food safety and hygiene, we have the following return and refund policy.

Returns

We accept return requests only if all of the following conditions are met:

• The return request is raised within 3 days of the order being delivered.
• The product is unused, unopened, and in its original sealed packaging.
• The product is returned in the same condition in which it was delivered.

For food safety and hygiene reasons, opened, used, or tampered products cannot be returned or refunded.

 

Damaged, Defective, or Incorrect Products

If you receive a product that is:

• Damaged during transit,
• Defective, or
• Different from what you ordered,

please contact us within 3 days of delivery with:

• Your Order ID
• Photos of the product and outer packaging
• A brief description of the issue

After verification, we will arrange a replacement or process a refund, as applicable.

 

Refund Process

Once the returned product has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days. The time taken for the amount to reflect in your account depends on your bank or payment provider.

 

Non-Returnable Items

Returns or refunds will not be accepted for:

• Opened or consumed food products.
• Products with damaged or tampered packaging.
• Return requests made after 3 days from the date of delivery.
• Products damaged due to improper storage or handling after delivery.

 

Contact Us

For any questions regarding returns or refunds, please contact us:

Healthfully Yours

Phone: +91 95850 94000

Email: healthfullyyourscare@gmail.com

Address:
97/215, VM Street,
Mylapore, Chennai – 600004,
Tamil Nadu, India.